ADR – Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution entity:

Centre for Information, Mediation and Arbitration of Consumer Conflicts of the Algarve (CIMAAL)
https://www.consumidoronline.pt

or

National Centre for Information and Arbitration of Consumer Conflicts (CNIACC)
https://www.cniacc.pt